Booth Welsh and Workplace Innovation Europe will jointly lead The Digital Advantage Innovation Consortium, an innovative programme which will bring up to twelve companies together on a shared journey towards digital advantage.
The programme will provide individual participants with digital change leadership skills, with the option of an internationally recognised Institute for Leadership & Management (ILM) qualification. Their companies gain structured support to build digital and organisational readiness for technological change, drawing on evidence-based practices and exemplary cases from across Europe.
Learning from other businesses and productivity ideas from your people is the future of good and productive work! Invest in your people's (including managers) development and empower them to bring ideas forward. The workers have the answers and together with dynamic managers will improve productivity .... key messages from the panel led by Peter Totterdill at the The Work Foundation Centenary Celebration.
Also in the panel were: Richard Carter - Managing Director of BASF UK&Ireland Rannia Leontaridi - Director of Business Growth, BEIS Tony Tanker - CEO, Be the Business Paul Nowak - Deputy General Secretary, TUC.
Get in Touch
Interested to learn more? Fresh Thinking Labs is the international platform for company networking and workplace innovation, On Line and In Person:www.freshthinkinglabs.com
A fasttrack to leadership development for change leaders
We’ve had some brilliant feedback from our Leadership for High Performance workshop in Exeter and can’t wait for the repeat sessions in Glasgow and Bristol during June. Why not join us?
These workshops respond to the needs of such a diverse range of participants, coming from organisations of very different types yet learning together from evidence and experience, sharing ideas and providing mutual support. They’re also a great way of kickstarting our ILM Level 5 Certificate in Leadership & Management programme.
Workplace innovation is strongly grounded in evidence – and needs to stay that way
In 2001, the European Commission asked Peter Totterdill and his colleagues to produce a study that would analyse evidence both from existing research and from a broad sample of one hundred highly innovative companies in six European countries. The aim of this study, known as Hi-Res¹ was to create a practical approach designed to help companies and their employees achieve win-win outcomes in terms of business performance and quality of working lives.
The concept we developed was ‘workplace innovation’. It describes workplace practices and cultures which enable employees at all levels to use their knowledge, competences and creativity to the full.
Above all, workplace innovation describes a series of interlocking workplace practices that are solidly grounded in evidence.
It starts with the practical problems, challenges and opportunities facing an organisation. Fuelled by open dialogue, experimentation and shared learning, it gradually transforms an organisation by empowering employees at all levels to lead improvement and innovation throughout the business.
In short, it is not the latest management fad or quick fix.
Latest workshops provide a fasttrack to leadership development
Described by one participant as “a fantastic opportunity to reflect on the current landscape of your organisation and develop ideas to drive innovation”, our recent Exeter workshop created such a great buzz that we’ve decided to repeat it – this time in Glasgow and Bristol. The Exeter event attracted companies as varied as including Johnson & Johnson, Delt Services, MBDA, Futures Housing Group, M-EC and Lightfoot,
and we’re expecting even greater diversity at our next events.
Several participants in the Exeter workshop used the event to kickstart their journey towards an ILM Level 5 Certificate in Leadership & Management combined with accreditation as Workplace Innovation Practitioners.
Recently we enjoyed some delightful and stimulating 'walk and talk' sessions with Edwin Van Vlieberghe, until recently a Global Vice-President at Bombardier Transportation. Standing in the middle of Grimspound, a spectacular Bronze Age settlement on Dartmoor, Edwin pointed out that the unique effectiveness of #workplaceinnovation as a means of enhancing business performance and working lives lies in its insistence on leaders changing themselves as well as their organisations.
He went on to share some inspiring experiences from his working life in the rail and automotive industries - and we look forward to hearing more from Edwin when we facilitate Scottish Enterprise's Workplace Innovation Masterclass in Edinburgh on 21st May. We're also excited about our plans for collaboration with Edwin in the future!
Former Met Office consultant joins Exeter leadership workshop
A diverse group of businesses and not-for-profit organisations from around the UK are gathering in Exeter next month to participate in an innovative leadership workshop programme aimed at providing leaders with the knowledge, skills and confidence that enable them to build high performing organisations by fully engaging their people.
Inspiring business leaders are not hard to find, but survey evidence and experience suggest that they are not yet the norm.
Supporting business leaders to build the capability and competence required to survive and thrive in an increasingly volatile global economy starts with a clear and consistent view of leadership and leadership development, one that is informed by evidence and practical experience alike:
Earlier theories emphasised ‘transformational’, ‘charismatic’, ‘visionary’ and ‘inspirational’ leadership. Yet organisations seeking to engage the full range of workforce talent and to encourage entrepreneurial behaviours are abandoning such approaches in favour of shared and distributed (or ‘Co-Created’) leadership. This empowers everyone with the opportunity to lead in areas which reflect their own expertise or initiative, whether strategic, innovative or operational, while understanding and aligning their actions with those of others.
Our experience of promoting fairer, more productive work dates back as far as the early 1990s. Together with our Dutch partners, we were the co-creators of the workplace innovation concept - which has now taken root in European Commission policy and in the economic strategies of several countries, including Scotland.
Workplace innovation sees organisations as systems of interdependent parts which need to be considered as a whole, leading to simultaneous benefits for businesses and their employees, and is evidence-based.
Workplace Innovation Europe CLG has identified The Data Protection Commission of Ireland as the Lead Supervisory Authority (LSA) under the EU General Data Protection Regulation One Stop Shop for Cross Border Processing.
Workplace Innovation Limited is registered with the UK Information Commissioners Office (Registration Number Z3396194) and will act as a Concerned Supervisory Authority (CSA) particularly for processing UK data.
This privacy notice provides you with details of how we collect and process your personal data through your use of our site workplaceinnovation.eu including freshthinkinglabs.com and The Workplace Diagnostic®.
By providing us with your data, you warrant to us that you are over 18 years of age.
Workplace Innovation Europe CLG is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).
Our full details are:
Full name of legal entity: Workplace Innovation Europe CLG
Email address: firstname.lastname@example.org
Postal address: Workplace Innovation Europe, CIT Campus, Bishoptown, Cork, T12Y275
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at email@example.com
2. WHAT DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT GROUND WE PROCESS IT
Personal data means any information capable of identifying an individual. It does not include anonymised data.
We may process the following categories of personal data about you:
Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.
Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address email address, phone number, contact details, purchase details and your card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.
User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back- ups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.
Technical Data that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.
Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions such as competitions, prize draws and free give-aways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.
We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.
Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.
We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For more information on this please email us at firstname.lastname@example.org
. In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.
We may process your personal data without your knowledge or consent where this is required or permitted by law.
3. HOW WE COLLECT YOUR PERSONAL DATA
We may receive data from third parties such as analytics providers such as Google based outside the EU, advertising networks such as Facebook based outside the EU, such as search information providers such as Google based outside the EU, providers of technical, payment and delivery services, such as data brokers or aggregators.
4. MARKETING COMMUNICATIONS
Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).
Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However you can still opt out of receiving marketing emails from us at any time.
Before we share your personal data with any third party for their own marketing purposes we will get your express consent.
You can ask us to stop sending you marketing messages at any time by emailing us at email@example.com at any time.
If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.
5. DISCLOSURES OF YOUR PERSONAL DATA
We may have to share your personal data with the parties set out below:
Service providers who provide IT and system administration services.
Professional advisers including lawyers, bankers, auditors and insurers
Government bodies that require us to report processing activities.
Third parties to whom we sell, transfer, or merge parts of our business or our assets.
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
6. INTERNATIONAL TRANSFERS
Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria.
Many of our third parties service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.
Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is in place:
We will only transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data by; or
Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or
If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place.
If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.
7. DATA SECURITY
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.
8. DATA RETENTION
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.
For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.
In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
9. YOUR LEGAL RIGHTS
Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
You can see more about these rights at:
If you wish to exercise any of the rights set out above, please email us at firstname.lastname@example.org
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Irish Data Protection Commission, the the EU lead supervisory authority for data protection issues for Workplace Innovation Europe (https://www.dataprotection.ie/en/). Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
10. THIRD-PARTY LINKS
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Register your interest in Fresh Thinking Labs
Apply to join Fresh Thinking Labs
Fresh Thinking Labs Membership provides your company with access to a 12-month programme of knowledge-sharing and networking both In Person and Online. Please indicate which of our upcoming In Person events your company is interested in joining, using the form below.
Fresh Thinking Labs Open Event Programme 2018-2019
Fresh Thinking Labs is an accessible and targeted platform for everyone looking for ideas and practical support for WORKPLACE INNOVATION. Much more than a database, it builds one-to-one and group relationships. It facilitates dialogue and knowledge sharing between members with common interests and challenges in open or closed communities. Members can also search and connect with other members based on their profile, interests and expertise. Members can take part in Masterclasses, Sofinars and Workshops , and share our unique portfolio of Online learning resources and The Essential Fifth Element Diagnostic to support workplace innovation in their organisation.
Fresh Thinking Lab Facilitators will pay close attention to the needs and interests of members and will regularly identify opportunities for webinars and forums on member-identified themes or facilitated workplace visits hosted by members (at extra cost for Standard and Plus members).
Facilitated Labs are set up by the Regional Facilitators, who are internationally known experts in Workplace Innovation , to form a close group of Members who wish to share knowledge in a specific field or region.
These may be On-line Facilitated Labs where the members share ideas and knowledge through online discussions, online webinars and online meetings.
The Labs may also be “In Person Labs”, where the group will arrange a number of meetings, usually at members’ sites, as well as having online discussions and sharing of resource material.
Fresh Thinking Lab members enjoy access to a unique range of opportunities for sharing knowledge and experience, building professional relationships with like-minded people and collaborating with them on issues of common interest.
Open Events are free to all Fresh Thinking Lab members.
In-Person Labs are closed groups of circa 15 companies focused on a specific theme or geographical location. They meet three or four times a year, typically in members’ workplaces, enabling the host to showcase good practices and gain support from the other participants as ‘critical friends’.
Workshops are open to members and non-members, offering a Fresh Thinking Labs ‘taster’ as well as expert-led insights into workplace innovation.
We welcome suggestions from members who may be interested in hosting events.
Nottingham (7th November) Helsinki (9th November) Creating Innovative and High Performing Workplaces.
Venue to be confirmed.
Webinar Leading Empowered Organisations.
Arginta Engineering: High Involvement Improvement and Innovation.
Good Work & Mental Well- Being
Launch meeting (Host: E.ON, UK)
Vilnius Creating Innovative and High Performing Workplaces.
1st-3rd March, Copenhagen
Two-day event: Ideation Platforms and Cultures of Innovation. Hosts: Danish Technological Institute & Novozymes.
Employee Representative Forums & Direct Participation
Launch meeting (Host: TBC)
Proekspert: Organisation Design in an IT Company.
Good Work & Mental Well- Being
(Host: Transport for London)
9th-10th May, Transforming culture at GE
(Host: GE HQ, London)
Second meeting (Host: TBC)
14th-15th June, San Sebastian
Ederfil Becker: Self-Managed Teamworking in a Flat Organisation.
NB: timing and content of events may be subject to change.
Changing how we create well-being at work - A reflective essay by Neil Devons
The debate examining how ‘good work’ helps to achieve high performing and resilient organisations, as well as enhancing the health and wellbeing of workers at every level, is maturing as more leaders and managers begin to understand the issues they face.
The Essential Fifth Element
The Essential Fifth Element was conceived by Peter Totterdill and Rosemary Exton as a means of enabling employers, employees, trade unions, employers’ organisations, policymakers, consultants, researchers and other stakeholders to co-create a vision of the high performing, empowering workplace.
The Essential Fifth Element Diagnostic Online
Diagnostic tool to help you evaluate how innovative is your company.
Your pathway to the best workplace practices and latest thinking from across Europe and beyond where you can find a place to share experiences and ideas, learn together and gain inspirational insights to build high performing organisations and fantastic places to work.
Preparing to launch!
Fresh Thinking Labs Online is starting the final stages of testing with a number of invited companies using in the beta test site to make connections, form communities and share knowledge and experience. We will be reporting their feedback here over the next month.
The full version of Fresh Thinking Labs Online will launch in the autumn. Watch here for details of the launch activities and offers.
"Critical friends" meet again
Following the successful inaugural meeting of the Creative Workplace Group hosted by the Met Office last June, there have been two further meetings of this In-person Lab. In February the day-long event was hosted by CWG Grimshaw Architects at their London Office. This was followed by a visit to Red Gate, which is a software company providing “ingeniously simple” tools for technology professionals worldwide.
The members of the Labs’s common purpose is how to introduce innovative ways of working and, in particular, how to secure buy-in for change from senior management. At each meeting the members of the lab act as “critical friends” both learning from the practices of the host company and offering suggestions based on their experiences.
We are delighted to be launching the Good Work, Mental Health and Well-being Lab in association with E.ON, GSK and Transport for London.
The Lab is based on a small, closed network of companies and public sector employers committed to exploring and developing future-focused workplaces that generate positive mental health and well-being for all through healthy and engaging work. Good work supports mental well-being for everyone. Employers increasingly recognise the need to identify and support people with mental health problems but the wider task is to identify and address those workplace practices which build or undermine mental well-being