Scottish Enterprise has announced the continuation of its nation-wide programme of workplace innovation Masterclasses confirming Scotland’s status as one of the most pro-active European countries promoting long-term sustainable economic growth through the development of inclusive and creative workplaces.
The contract to conduct the next 12 Masterclasses over a three year programme has been awarded to Workplace Innovation Europe Limited (WIE), a not-for-profit organisation which successfully delivered Scottish Enterprise’s Workplace Innovation Engagement Programme (WIEP) where 19 business were engaged in a ground-breaking combination of individual learning and development, peer-to-peer exchange of knowledge and experience, and on-site coaching and facilitation.
What kind of shared future are we building for business and the economy?
Listening to the BBC yesterday on the UK Government’s plans for immigration policy after Brexit raised some interesting questions. The intention is to allow highly skilled and well-paid workers to gain employment in the UK while placing significant curbs on the entry of low-skilled migrants.
Of course, in comparison with its European neighbours, Britain has long been a low skill, low wage economy. UK firms are generally more inclined to organise work in ways that minimise skill requirements, and they have been comparatively slow to take up the high performance workplace practices that lead to skills enhancement. The result is a predominantly low skilled workforce with low aspirations and few opportunities to raise their qualification levels. Moreover, the system is largely self-perpetuating, with an educational, training and policy framework that reinforces the status quo.
More than 60 Portuguese company representatives took part in an interactive workshop held in Porto where the experiences of two Scottish businesses were used to demonstrate the beneficial outcomes of workplace innovation and employee-led change.
The workshop was facilitated by UK based Workplace Innovation Europe Limited who introduced Doug Johnston, General Manager at DS Smith’s Lockerbie operation and Dundee based David O’Byrne from animal pharmaceutical business, Argenta.
Both companies have recently participated in Scottish Enterprise’s Workplace Innovation Engagement Programme (WIEP) which sought to help Scottish businesses introduce people centred change and action planning based on a novel combination of individual learning and development, peer-to-peer exchange of knowledge and experience, and on-site coaching and facilitation.
The workshop marked the launched of a ‘Portuguese Organisational Innovation Community of Practice’ with the aim of creating a high profile coalition of organisations who will promote the concept of workplace innovation amongst Portuguese companies.
It was supported by a number of high profile public and private sector bodies including employers’ organisations, chambers of commerce, universities and public sector agencies including the Portuguese National Innovation Agency.
Firstly, a vast and growing body of evidence and experience shows that workplace innovation practices which empower employees to make day-to-day-decisions, challenge established practices, contribute ideas and be heard at the most senior levels lead to better business results as well as enhanced workforce health and engagement.
Secondly there is a substantial gap between “what works” and what happens in the majority of workplaces. Most surveys suggest that only around 15% of private or public sector workplaces are making fullest possible use of evidence-based practices equally associated with high performance and employee health.
Fresh thinking Labs offers access to a unique online resource portfolio including research evidence, case studies and practical tools including the Essential Fifth Element Diagnostic - Online. Below you can find a few free resources to browse:
Fresh Thinking Labs the international open source movement for workplace innovation. Your pathway to the best workplace practices and latest thinking from across Europe and beyond.
Success in the new industrial revolution naturally requires that our industries use the best available technologies. But technologies alone are not the answer. Watch our 'Guide to Workplace Innovation' animation.
Watch our film about Workplace Innovation.
Workplace Innovation - Creating value
Interested to learn more? Fresh Thinking Labs is the international platform for company networking and workplace innovation, On Line and In Person:www.freshthinkinglabs.com
A Europe-wide platform for facilitating workplace innovation and knowledge sharing between businesses and organisations is set to launch in Dublin next month with a symposium to be held at IAA Conference Centre.
Fresh Thinking Labs (FTL) is the international open source movement for workplace innovation. It is part of Workplace Innovation Europe Limited and its membership includes both large and small businesses including Aviva, E.ON, GE Transportation, Novozymes, and Saint-Gobain.
Its extensive network provides a pathway for businesses to discover the best workplace practices and latest thinking from across Europe. It is currently facilitating workplace visits and networking events with SAAB Aerospace in Sweden, Leo Pharma in Copenhagen and MBDA Systems in the UK.
The launch follows the appointment of Dublin based Stratis Consulting as the exclusive Irish partner of FTL. Stratis comprises the most experienced and innovative team of practitioners in their field in Ireland working at leadership team, chief executive and board levels to support organisations to lead improvements in critical areas of employee relations, people strategy and workplace innovation.
Brendan McGinty Managing Partner at Stratis Consulting, said: “This launch event will give organisations an early opportunity to understand more about how FTL network could benefit them by combining an online community designed to support shared learning and innovation in the workplace with face-to-face dialogue and relationship building through inter-company visits and workshops at regional, national and international levels.
“Workplace Innovation Europe Limited’s Director, Peter Totterdill, will be speaking at the symposium. He and his team at FTL have an international reputation for bridging the gap between academic theory and practical application. They are inspiring businesses of all types to seek better ways of organising their workplaces, improving productivity and performance and enhancing employee well-being.”
The Symposium and Launch of the FTL Ireland Workplace Innovation Network will take place on Friday October 6th 2017 at the IAA Conference Centre, D’Olier Street, Dublin 2. (8.30am-12.30 pm). Further information and registration are available by contacting Robert O’Neill on 01-2166302/ 085-776 8833 or by e-mail to email@example.com
Mental health problems are a huge issue affecting people and business. Statistics tell us that 1 in 4 people will be affected by a mental health problem at some time in their life with the result that 72 million working days are lost each year, at a cost of around £3.4.9bn to UK employers alone.
In recent years, policy makers and businesses alike have been increasingly engaged in the area of mental health and well-being in the workplace. However, the approach towards dealing with it is not necessarily the same as that for promoting mental health and wellbeing. For far too long the focus has been on treatment of mental disorders, and not on prevention, promotion and well-being. Well-being at work is defined as individuals’ ability to work productively and creatively, to engage in strong and positive relationships, fulfilment of personal and social goals, contribution to community, and a sense of purpose. To promote well-being at work means creating work environments that allow individuals to thrive.
Emerging risks to health and wellbeing include work intensification (high workload and information overload, high speed, increased mechanisation, automation, computerisation, more complexity), emotional demands (linked to more service-based jobs, bullying, harassment and stigmatisation), and job insecurity. These challenges have been found to be linked with work-related stress, mental ill health, sickness absence, productivity loss and early exit from the workforce.
Good work supports mental well-being for everyone. Employers are increasingly recognising the need to identify and support people with mental health problems but the wider task is to identify and address those workplace practices which build or undermine mental well-being such as workload, work schedules, role clarity, communication, rewards, teamwork, problem-solving, and relationships at work.
While many employees are now recognising that good mental health among their employees is both an asset and a source of competitive advantage and are investing in mental health awareness training for managers, there is evidence that much more could be done to address core workplace practices and cultures which have the power to either fundamentally undermine or promote mental wellbeing for all employees.
So, in pursuit of creating healthy and sustainable work environments, what can employers do to become part of the solution rather than part of the problem? To what extent are leaders and managers equipped to identify poor mental health, to provide necessary support for employees, and to take positive and focused action to build positive mental well-being at work?
Even enlightened employers will be daunted by the mountain of guidelines that have been recently published following the increase in awareness of the impact of mental health at work. Guidelines are helpful and supportive but sometimes do not reflect the reality of the workplace.
To address this Fresh Thinking Labs, the membership-based international platform for workplace innovation, and the NHS-backed Mindful Employer, are facilitating the ‘Good Work and Mental Well-Being Lab’, a closed network of organisations committed to exploring leading edge practice and identifying practical, evidence-based solutions. The Lab provides a platform for employers from public and private sectors to tackle the challenges posed by mental health issues in the workplace by sharing their experiences and insights as ‘critical friends’, and developing a community of best practice from which new and innovative solutions will emerge.
In summary, the Lab:
Enables the sharing of good practice and ideas between workplaces.
Builds active relationships with your peers in other organisations.
Creates a forum for collaborative innovation and problem solving.
Bridges the gap between research and practice.
Draws on experience from our network of leading companies from across Europe.
Develops practical tools and resources for workplace change.
Provides access to expert guidance.
It aims to:
Raise Awareness - How can we diagnose the current workplace climate and assess the factors that contribute to, or undermine, positive workplace health? How to build the business case and win support for change? And which policies should be put in place?
Build a Momentum for Change - Once the right policies are in place, how do we raise awareness of mental health and improve the standard of practice throughout the organisation?
Rethink Job Design and Work Organisation – Can we turn line managers from barrier reef or mental health ambassadors? Training managers in mental health awareness and fostering appropriate behaviours is often necessary but what does good practice look like – and is it sufficient? How can management roles, processes and behaviours be rethought to support positive mental health and high performance simultaneously?
Building mental well-being at work requires focused leadership commitment. Senior teams need a full understanding of how the workplace can contribute to positive mental health and, in turn, to business performance. They must align corporate values with evidence-based principles and the needs of individuals throughout the organisation, and ensure their implementation in practice.
There is more information here. Companies, NGOs and public sector organisations wishing to join the ‘Good Work and Mental Well-Being Lab’ can contact Fresh Thinking Labs on 0115 9338321 or by email.
Workplace Innovation Europe CLG has identified The Data Protection Commission of Ireland as the Lead Supervisory Authority (LSA) under the EU General Data Protection Regulation One Stop Shop for Cross Border Processing.
Workplace Innovation Limited is registered with the UK Information Commissioners Office (Registration Number Z3396194) and will act as a Concerned Supervisory Authority (CSA) particularly for processing UK data.
This privacy notice provides you with details of how we collect and process your personal data through your use of our site workplaceinnovation.eu including freshthinkinglabs.com and The Workplace Diagnostic®.
By providing us with your data, you warrant to us that you are over 18 years of age.
Workplace Innovation Europe CLG is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).
Our full details are:
Full name of legal entity: Workplace Innovation Europe CLG
Email address: firstname.lastname@example.org
Postal address: Workplace Innovation Europe, CIT Campus, Bishoptown, Cork, T12Y275
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at email@example.com
2. WHAT DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT GROUND WE PROCESS IT
Personal data means any information capable of identifying an individual. It does not include anonymised data.
We may process the following categories of personal data about you:
Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.
Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address email address, phone number, contact details, purchase details and your card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.
User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back- ups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.
Technical Data that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.
Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions such as competitions, prize draws and free give-aways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.
We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.
Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.
We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For more information on this please email us at firstname.lastname@example.org
. In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.
We may process your personal data without your knowledge or consent where this is required or permitted by law.
3. HOW WE COLLECT YOUR PERSONAL DATA
We may receive data from third parties such as analytics providers such as Google based outside the EU, advertising networks such as Facebook based outside the EU, such as search information providers such as Google based outside the EU, providers of technical, payment and delivery services, such as data brokers or aggregators.
4. MARKETING COMMUNICATIONS
Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).
Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However you can still opt out of receiving marketing emails from us at any time.
Before we share your personal data with any third party for their own marketing purposes we will get your express consent.
You can ask us to stop sending you marketing messages at any time by emailing us at email@example.com at any time.
If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.
5. DISCLOSURES OF YOUR PERSONAL DATA
We may have to share your personal data with the parties set out below:
Service providers who provide IT and system administration services.
Professional advisers including lawyers, bankers, auditors and insurers
Government bodies that require us to report processing activities.
Third parties to whom we sell, transfer, or merge parts of our business or our assets.
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
6. INTERNATIONAL TRANSFERS
Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria.
Many of our third parties service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.
Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is in place:
We will only transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data by; or
Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or
If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place.
If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.
7. DATA SECURITY
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.
8. DATA RETENTION
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.
For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.
In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
9. YOUR LEGAL RIGHTS
Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
You can see more about these rights at:
If you wish to exercise any of the rights set out above, please email us at firstname.lastname@example.org
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Irish Data Protection Commission, the the EU lead supervisory authority for data protection issues for Workplace Innovation Europe (https://www.dataprotection.ie/en/). Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
10. THIRD-PARTY LINKS
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Register your interest in Fresh Thinking Labs
Apply to join Fresh Thinking Labs
Fresh Thinking Labs Membership provides your company with access to a 12-month programme of knowledge-sharing and networking both In Person and Online. Please indicate which of our upcoming In Person events your company is interested in joining, using the form below.
Fresh Thinking Labs Open Event Programme 2018-2019
Fresh Thinking Labs is an accessible and targeted platform for everyone looking for ideas and practical support for WORKPLACE INNOVATION. Much more than a database, it builds one-to-one and group relationships. It facilitates dialogue and knowledge sharing between members with common interests and challenges in open or closed communities. Members can also search and connect with other members based on their profile, interests and expertise. Members can take part in Masterclasses, Sofinars and Workshops , and share our unique portfolio of Online learning resources and The Essential Fifth Element Diagnostic to support workplace innovation in their organisation.
Fresh Thinking Lab Facilitators will pay close attention to the needs and interests of members and will regularly identify opportunities for webinars and forums on member-identified themes or facilitated workplace visits hosted by members (at extra cost for Standard and Plus members).
Facilitated Labs are set up by the Regional Facilitators, who are internationally known experts in Workplace Innovation , to form a close group of Members who wish to share knowledge in a specific field or region.
These may be On-line Facilitated Labs where the members share ideas and knowledge through online discussions, online webinars and online meetings.
The Labs may also be “In Person Labs”, where the group will arrange a number of meetings, usually at members’ sites, as well as having online discussions and sharing of resource material.
Fresh Thinking Lab members enjoy access to a unique range of opportunities for sharing knowledge and experience, building professional relationships with like-minded people and collaborating with them on issues of common interest.
Open Events are free to all Fresh Thinking Lab members.
In-Person Labs are closed groups of circa 15 companies focused on a specific theme or geographical location. They meet three or four times a year, typically in members’ workplaces, enabling the host to showcase good practices and gain support from the other participants as ‘critical friends’.
Workshops are open to members and non-members, offering a Fresh Thinking Labs ‘taster’ as well as expert-led insights into workplace innovation.
We welcome suggestions from members who may be interested in hosting events.
Nottingham (7th November) Helsinki (9th November) Creating Innovative and High Performing Workplaces.
Venue to be confirmed.
Webinar Leading Empowered Organisations.
Arginta Engineering: High Involvement Improvement and Innovation.
Good Work & Mental Well- Being
Launch meeting (Host: E.ON, UK)
Vilnius Creating Innovative and High Performing Workplaces.
1st-3rd March, Copenhagen
Two-day event: Ideation Platforms and Cultures of Innovation. Hosts: Danish Technological Institute & Novozymes.
Employee Representative Forums & Direct Participation
Launch meeting (Host: TBC)
Proekspert: Organisation Design in an IT Company.
Good Work & Mental Well- Being
(Host: Transport for London)
9th-10th May, Transforming culture at GE
(Host: GE HQ, London)
Second meeting (Host: TBC)
14th-15th June, San Sebastian
Ederfil Becker: Self-Managed Teamworking in a Flat Organisation.
NB: timing and content of events may be subject to change.
Changing how we create well-being at work - A reflective essay by Neil Devons
The debate examining how ‘good work’ helps to achieve high performing and resilient organisations, as well as enhancing the health and wellbeing of workers at every level, is maturing as more leaders and managers begin to understand the issues they face.
The Essential Fifth Element
The Essential Fifth Element was conceived by Peter Totterdill and Rosemary Exton as a means of enabling employers, employees, trade unions, employers’ organisations, policymakers, consultants, researchers and other stakeholders to co-create a vision of the high performing, empowering workplace.
The Essential Fifth Element Diagnostic Online
Diagnostic tool to help you evaluate how innovative is your company.
Your pathway to the best workplace practices and latest thinking from across Europe and beyond where you can find a place to share experiences and ideas, learn together and gain inspirational insights to build high performing organisations and fantastic places to work.
Preparing to launch!
Fresh Thinking Labs Online is starting the final stages of testing with a number of invited companies using in the beta test site to make connections, form communities and share knowledge and experience. We will be reporting their feedback here over the next month.
The full version of Fresh Thinking Labs Online will launch in the autumn. Watch here for details of the launch activities and offers.
"Critical friends" meet again
Following the successful inaugural meeting of the Creative Workplace Group hosted by the Met Office last June, there have been two further meetings of this In-person Lab. In February the day-long event was hosted by CWG Grimshaw Architects at their London Office. This was followed by a visit to Red Gate, which is a software company providing “ingeniously simple” tools for technology professionals worldwide.
The members of the Labs’s common purpose is how to introduce innovative ways of working and, in particular, how to secure buy-in for change from senior management. At each meeting the members of the lab act as “critical friends” both learning from the practices of the host company and offering suggestions based on their experiences.
We are delighted to be launching the Good Work, Mental Health and Well-being Lab in association with E.ON, GSK and Transport for London.
The Lab is based on a small, closed network of companies and public sector employers committed to exploring and developing future-focused workplaces that generate positive mental health and well-being for all through healthy and engaging work. Good work supports mental well-being for everyone. Employers increasingly recognise the need to identify and support people with mental health problems but the wider task is to identify and address those workplace practices which build or undermine mental well-being