With Novozymes, the Danish Technological Institute and Fresh Thinking Labs + special guests including IKEA, Hitachi, Copenhagen Institute for Future Studies, VELUX, ISS and Nosco
**Book before 31st January to receive a 10% discount on the registration fee**
Innovative organisations and businesses are increasingly creating value through collaboration; using new methodologies and technologies to draw on the collective intelligence and creativity not only of their employees, but also other organisations, and society more widely. Do you want to learn how to maximise and leverage the potential of collaboration for your own organisation, using the latest thinking and best practices from across Europe? Join us at this two-day event for an immersive, hands-on approach to collaborative workplace innovation, which will provide you with insight-based inspiration to take back to your own organisation.
What’s on the programme?
Be inspired by the creative and entrepreneurial atmosphere of Copenhagen as we immerse ourselves into an intensive 2-day program covering:
• Ideation Platforms: Online and In Person
• Corporate Social Innovation
• Design Thinking for workplaces of the future
• Incubators: strategic and operational perspectives
• Enterprise Social Networks
• Service innovation
. . . and much more!
This highly interactive and stimulating event will include hands-on learning sessions and workshops, expert perspectives, TED-style talks, panel debates, training in the use of collective innovation tools, and facilitated reflection sessions with peers. We will network, learn and practice how we can make our workplaces more collaborative and engaged to create innovations that excite our clients and customers.
Who should join?
This event is open to companies, organisations and practitioners with an interest in building workplaces that are innovative, collaborative and future-focused.
Already a member of Fresh Thinking Labs? Get in touch with us to register for this event: firstname.lastname@example.org Why Copenhagen?
Denmark’s capital, at the heart of the greater Øresund region, is known as an ‘innovation hotspot’, home to some of the world’s most innovative and creative companies with strengths in the biotech, information technology, design, and shipping industries.
Denmark is also home to The Danish Technological Institute, a national hub for innovation development, entrepreneurship and technological skills, which will be our venue on Day 1. The DTI serves Danish society and customers as well as clients from around the globe.
The city’s former Meatpacking District, which will be our venue on day 2, is today bustling with start-ups, incubators and innovation labs. Participants will have opportunities to explore this fascinating area of Copenhagen including over dinner and drinks on the evenings before the event, and after the first day.
When: 12.00, Wednesday 22nd February – 14.00 Thursday 23rd February, 2017
Where: E.ON, Annesley near Nottingham and M1 Junction 27
know that diverse and inclusive organisations are not only great places
to work, but that they also perform much better as businesses.
Extensive research evidence shows that the ‘business benefits’ of
diversity and inclusion include:
• Better communication with and understanding of customers and clients;
The ability to connect with and reflect society, including the latest consumer and market trends;
• Access to a diversity of perspectives, enabling a more responsive, innovative and creative workforce;
• Improved organisational legitimacy, image and reputation;
• Attraction of a wider talent pool of staff, including improved capacity to fill skills gaps;
• Increased employee satisfaction, retention and productivity via a positive company culture.
diversity and inclusion clearly create real value for businesses, many
organisations have yet to translate this huge potential into reality.
How can organisations meaningfully embed diversity and inclusion into
their workplace practices and culture, rather than treating it as a
‘tick box exercise’?
E.ON is one
of the UK's leading power and gas companies - generating electricity,
and retailing power and gas. It is part of the E.ON group, one of the
world's largest investor-owned power and gas companies employing around
9,000 people in the UK.
"Our purpose is Improving People’s Lives;
our vision is to be our customers' trusted energy partner. And our
values include, amongst others, ensuring that we put the customer first
and act responsibly with an open mind."
This Open Event will address the gap between research and practice around Diversity, Inclusion and Culture from an in-company perspective, by allowing participants to:
Explore E.ON’s special take on Diversity and Inclusion including the
company’s achievements and current opportunities in this area;
Identify cross-cutting "problem statements" to explore with the
collective insight of E.ON’s senior team and participants from other
companies and organisations acting as “critical friends”;
• Share issues and challenges identified by participants during facilitated interactive sessions;
• Arrive at new and innovative ways to promote diversity and inclusion to take back to your own organisation.
What E.ON says about the event...
has been passionate about Diversity and Inclusion for many years and
has won several awards for some of our initiatives, particularly around
our recruitment practices. As we think about how to progress further, we
know that Diversity and Inclusion will be central to the way that our
culture develops. The evidence describes the business performance uplift
that Diversity and Inclusion can bring, as well as it just being “the
right thing to do”.
Yet how do you embed it into the DNA of the
organisation? How do you turn the principles of Diversity and Inclusion
into heartfelt action, especially in times of business challenge?
this interactive event we’ll be looking for your insights and creative
thinking around Diversity and Inclusion, and will be posing some
specific challenges for consideration and debate.'
Claire Jamieson, Diversity Manager and Jo Horton, Corporate Responsibility Manager at E.ON, are focused on integrating and embedding Diversity and Inclusion and how this integrates with culture across the organisation; seeing this work as a journey which takes patience and determination. Both are particularly focused on communication, education, evaluation and embedding in the organisational context. Professor Peter Totterdill is a Founding Director of Workplace Innovation, Visiting Professor at Kingston University London and Mykolas Romeris University Lithuania, and a Senior Research Fellow at the University of Bath. A passionate advocate of organisational practices that combine high performance and high quality of working life, Peter’s career as a researcher, policy advisor and consultant has focused on building bridges between academic knowledge and practice.
Rosemary Exton, is also a Founding Director of Workplace Innovation. She builds
on thirty-five years’ experience as a clinician, manager and trade
unionist as well as on our international portfolio of projects involving
a diverse range of companies. Rosemary has provided programme
management, leadership and development training, and expert support to
several organisations in the private and public sectors alike.
Participants from a diverse group of 12 Basque, Belgian and UK
organisations (Bristan, Convestro, CSV Diversiteit, Clarcor, Ederfil Becker,
E.ON, GE Mining, Lindum, Nottingham City Council, Trinity Laban, Rittal CSM)
were welcomed to Saint-Gobain’s Bristol FabLab over two days in October, 2016
for the launch Fresh Thinking Labs Open
Saint-Gobain was founded in 1665 and employs 200,000 people worldwide.
The Bristol ‘Performance Plastics’ plant, which manufactures bearings for the
automotive industry and other sectors, has created a powerful
approach to employee-driven innovation and self-managed teams – with many
striking achievements and challenges to share.
After an icebreaker lunch, Saint-Gobain’s Business Manager Tom Francis
provided participants with ‘the big picture’ including a whistle-stop tour of
the past five years from the management team’s perspective. Much of the
journey, including experiments with dedicated teams for innovation, customer
journeying, 'value stream mapping', cross-functional working, and agile
methodologies, has been about moving from a pyramidal hierarchy to a more circular
organisation where decision making power is given to those with the most amount
of knowledge in that field.
Saint-Gobain's global network of FabLabs are dedicated workshop spaces equipped with high-tech machinery including 3d
printers, allowing employees from any division to “put their ideas into form”; and for the Bristol plant exemplifies just one way in which employees are being encouraged to move move away from the
hierarchical psychology of obeying and seeking permission, to using initiative,
creativity and passion, and being empowered to make decisions.
Setting the wider context, Fresh Thinking Labs’ Peter Totterdill explored
working practices that enable employees at every level to use and develop their
full range of knowledge, experience and creativity in day-to-day work, while
Professor John Bessant (University of Exeter) explained how the ‘flat,
networked’ style of 21st century innovation is not only becoming increasingly
important but also increasingly possible thanks to the internet and online
platforms like Fresh Thinking Labs.
The visitors joined three internal teams in reflecting on Saint-Gobain's achievements and challenges – or, as Gabriella
Eberhardt of GE Mining put it, things to ‘continue or consider’. After
exploring challenges from the Saint-Gobain perspective, the three groups pooled
their ‘big questions’ for exploration during Open Forums on the following
By lunchtime on Day 2 participants had examined ways of overcoming internal
power struggles, engaging the whole workforce in innovation and improvement,
and managing career progression in a flatter structure, each taking away
actionable insights both from Saint-Gobain and from the other visiting
companies. A full report of outcomes is available to participants.
Participant feedback from the Saint-Gobain Open Event
"What we’ve seen today is that the Fresh Thinking Labs concept has helped
us get a pretty good picture of what we’re actually trying to do.
Sometimes we try to tackle stuff without knowing exactly what the problem
is. So what I’ve found today is that the questioning from all the
different organisations has given some clarity to our thinking. This makes us really think about what we are doing, what we are trying to
Tom Francis, Saint Gobain
"Today has been absolutely brilliant. Fresh Thinking Labs is about
interaction and the whole concept of bringing businesses together to share
their experiences in this way is ground-breaking and invaluable."
Herman Kok, Lindum Group
"I think the Fresh Thinking Labs concept is incredibly important. Coming together with other companies helps you recognise that we have similar
problems and challenges. In some case other companies have actually
tackled a problem you’ve got, and come up with a solution that may have taken
you months or even years to resolve. Getting together and sharing ideas has
real value, real benefits."
Malcolm Bond, Rittal CSM
“The two days were great in bringing different people from different
backgrounds and different industries together. I’m a great believer in learning
from each other, and the most powerful thing is when you have a problem statement, which is not even from your context – but your brain
starts working, and you have some inspiration which
you can take in analogy to think ‘how can I apply this to the issues, questions or challenges in our own organisation?’ It is not only ‘fresh
thinking’ but refreshing!”
Gabriella Eberhardt, GE Transportation – Mining
"Fresh Thinking Labs provides an amazing opportunity for individuals to
get together, share what they’re doing and have the chance to think outside of
work. Taking that step back, reflecting and being able to bounce ideas off
others is invaluable. There’s lots of things I’ve already taken away
after just one session."
Mary Lester, Nottingham City Council
Want to be part of our next Open Event? Join Fresh Thinking Labs to access the 2017 Open Event Programme.
Good work supports mental well-being for everyone. Employers increasingly recognise the need to identify and support people with mental health problems but the wider task is to identify and address those workplace practices which build or undermine mental well-being. Excellent support for individual employees on its own doesn’t address the underlying factors in the workplace that either promote or undermine mental well-being. Employers need to do more to fulfil their duty of care.
Experience and research evidence accumulated over several decades shows that jobs which enable employees to exercise discretion, to work in self-organised teams, to have opportunities for learning and development, to contribute their ideas for improvement and innovation, and to have their voices heard in decisions that affect their work make organisations more productive and their workforce healthier. People are more likely to go home satisfied, feeling that they have done a good job, and this can have a significant impact on mental well-being. These practices have come to be known as ‘workplace innovation’.
The Lab is based on a small, closed network of companies and public sector employers committed to exploring and developing future-focused workplaces that generate positive mental health and well-being for all through healthy and engaging work.
Fresh Thinking Labs is delighted to launch the Employee-Driven Innovation Lab in association with four leading companies willing to share good practices and to explore the challenges involved in engaging employees at all levels in innovation and improvement.
Innovation is popularly associated with R&D, ICT investment and high-profile entrepreneurs. However this association can be misleading. Much of the innovation in products, services and processes that leads to enhanced business competitiveness and performance is generated by interaction, dialogue and exploration within the workplace. Unsurprisingly this is more common in workplaces where employees have greater control over their own work coupled with discretionary opportunities for learning and problem solving.
Systematic opportunities for shared learning and reflection are well embedded in these workplaces. It means the ability of employees at every level to reflect on what has gone well and what can be improved in the future, to share knowledge and skills gained in the course of recent work experience, and to anticipate and reflect on the impacts of future challenges and change. Sometimes it involves imaginative opportunities to ‘think out of the box’ by bringing people together across different departments and divisions to share knowledge and experience and to think creatively together.
The Lab is based on a small, closed network of companies and public sector employers committed to exploring and developing future-focused workplaces that generate positive mental health and well-being for all through healthy and engaging work.
The Employee Representation
and Direct Participation Lab
Fresh Thinking Labs, the Involvement & Participation Association and LO Denmark are delighted to launch the The Employee Representation and Direct Participation In Person Lab in association with four leading companies willing to share good practices and to explore the challenges involved in bridging the gap between representative participation and direct participation in the workplace.
Partnership between management, employees and trade unions can take many forms, but always requires openness, transparency and two-way communication. At the very least it can be an effective tool for positive industrial relations, minimising conflict and resistance to change.
Yet partnership also needs to transcend the industrial relations sphere. An important body of research has begun to show that representative partnership structures on their own may have little direct impact on performance or quality of working life. Rather they can exert a positive influence on the development of activities and practices that may do so. In short, they can become the animator and guardian of employee empowerment and engagement.
The Lab is based on a small, closed network of companies and public sector employers committed to exploring and developing workplaces that generate win-win outcomes for businesses and employees alike.
Times: 12.00 for 13.00 (with lunch and a gallery tour) – 17.00
Place: New Art Exchange, Nottingham, NG7 6BE
People leading change in different organisations benefit enormously from exchanging ideas and experience of ‘what works’ (and what doesn’t), by sharing problems and solutions, and by acting as ‘critical friends’ to each other. This half-day workshop offers a rare opportunity to discover how a growing number of companies are transforming their working practices and culture in ways that lead to real improvements in productivity, performance, engagement and well-being. You will have a unique opportunity to assess workplace practices and culture in your company against some of the best examples in Europe, and to identify positive opportunities for innovation and improvement.
Over four hours this interactive workshop will:
• Examine the business case for ’workplace innovation’ as well as its impact on employee health and well-being
• Explore core workplace practices that lead to high performance and high quality of working life
• Identify international examples of good practice through short films and case studies
• Hear a stimulating in-person case study of engagement in the Lindum Group by its General Manager Warren Glover
• Enable participants to evaluate current workplace practices in their own companies and identify priorities for change and improvement
• Provide opportunities for participants to share ideas and experiences with each other
• Access a rich database of learning resources.
Attendees will also discover Fresh Thinking Labs, the international open source movement for workplace innovation, combining state of the art Online interaction with In Person opportunities for knowledge sharing. Fresh Thinking Labs is for everyone looking for ideas and practical support, building one-to-one and group relationships. It facilitates collaboration and knowledge sharing between members with common interests and challenges.
This interactive workshop will be led by Professor Peter Totterdill and Rosemary Exton from Workplace Innovation, the international not-for-profit organisation committed to spreading good practice in the workplace.
The workshop will begin with an introduction to the New Art Exchange and a gallery tour from 12.00, followed by lunch from 12.30.
Please note that up to two places per company are available at this event depending on availability, so please forward this invitation to a colleague to apply for the second place.
We're delighted to invite you to the launch of our Open Event programme, to be hosted by Fresh Thinking Labs Founder Member Saint-Gobain at its new Bristol FabLab on 5th-6th October 2016.
Saint-Gobain, an advanced manufacturing company, was founded in 1665 and employs over 200,000 people worldwide. The Bristol plant has built a powerful approach to self-managed teamworking and employee-driven innovation, supported by a senior management team highly committed both to sharing their experiences and to learning from other leading companies. Its FabLab, opened in 2016, exemplifies the company’s belief in releasing the creativity and knowledge of its entire workforce. Read the article by Tom Francis, Saint-Gobain's Business Manager, here.
Themes for exploration and discussion identified by Saint-Gobain include:
How do you link employee driven innovation with customer focussed innovation?
How do you balance employee-driven innovation with the daily running of the business?
And how can you devolve effective decision-making in complex organisations?
Other themes will be identified by participants.
This highly interactive event will include:
• an immersive exploration of Saint-Gobain's philosophy and its approach to employee engagement and empowerment;
• sharing experience and practice with Saint-Gobain’s senior team and staff as “critical friends”;
• open forums to share issues and challenges identified by participants;
• "Talking Circles" with experts including leading international experts on high involvement innovation Professor John Bessant, Dr Penny Tamkin, and Professor Peter Totterdill.
The event will also launch the In Person Lab on Employee-Driven Innovation, a programme of company-hosted meetings for a closed group of members.
The event begins with lunh at 12.30 on Wednesday 5th ending at 14.00 after lunch on Thursday 6th October 2016. Accommodation and a Networking Dinner will be booked for delegates in a nearby hotel (extra cost £200).
This event is open to members of Fresh Thinking Labs.
Company Standard membership starts at £750 / €950 per annum and provides you with 2 Member Accounts. It includes one place at each Fresh Thinking Labs Open Event as well as access to our state of the art Online platform and learning resources;
Company Plus at £1800 / €2200 per annum provides you with 10 Member Accounts and gives you three places at each Fresh Thinking Labs Open Event as well as the benefits enjoyed by Company Standard Members;
Company Premier at £5000 / €7000 per annum enhances these benefits by offering up to 20 Member Accounts, five places at each Fresh Thinking Labs Open Event and free access to all In Person Labs.
Places are limited! Please apply by emailing email@example.com telling us your full name, email address, company and company website, and which category of membership you are interested in. We will then be in touch with confirmation, and more details about how to pay.
What is workplace innovation? And how do you create a system of working practices that leads to high performance and high quality of working life?
The Essential Fifth Element was created precisely to help organisations of all types answer these questions. It builds on in-depth analysis of literally hundreds of research articles and case studies, as well as on much practical experience of stimulating and supporting workplace innovation.
Business and organisations looking to enhance the quality of
their leadership practices, improve employee engagement and strengthen job
design and teamworking can now benefit from a free on-line diagnostic tool based on The Essential Fifth Element, to
help them assess their workplace innovation progress.... more
On Tuesday 23rd August 2016, the Workplace Innovation team teamed up with the Danish Technological Institute (DTI) at its campus just outside Copenhagen, to offer a Fresh Thinking Labs roadshow to 15 companies. Participants from diverse industries including aerospace, defence, engineering, mobile technologies - and even a chocolate machine manufacturer! - gathered for this interactive event.
The DTI is a self-owned, not-for-profit organisation which works to develop and support the Danish business community, while offering benefits to society at large, through a combination of development projects, entrepreneur support activities, and collaboration with leading research and educational institutions. Members of Fresh Thinking Labs can find the the Danish Technological Institute, and connect with its members, via our Companies page.
Professor Peter Totterdill and Rosemary Exton from Workplace Innovation introduced The Essential Fifth Element to participants, as a means of describing the enabling, responsive and innovative culture that is so deeply embedded in some organisations, and sharing practical learning about how to achieve workplace innovation. Extensive research evidence demonstrates the benefits of workplace innovation in terms not only of organisational productivity and employee engagement but also its transformative effect on employee health and wellbeing.
The question clearly followed: if workplace innovation carries such benefits, why are companies and organisations everywhere not doing it? What blocks innovation happening, and how can organisations tackle these obstacles?
We looked at some case studies of innovative companies across Europe including Ederfil Becker, British Geological Survey, and Bristan and reflected on the practical methods these companies have employed to achieve both high performance and high quality of working life.
Participants shared experiences of "irritating obstacles" as well as inspiring practices from their own organisations, before individually completing a paper diagnostic to assess their organisation's practices holistically through the lens of The Essential Fifth Element.
Some key 'catalysts' for workplace innovation were explore: namely, trust, experimentation, resourcing, and dialogue. Fresh Thinking Labs was introduced as a way to stimulate the latter by sharing experiences, good practices, challenges and questions with organisations on similar journeys.
Workplace Innovation Europe CLG has identified The Data Protection Commission of Ireland as the Lead Supervisory Authority (LSA) under the EU General Data Protection Regulation One Stop Shop for Cross Border Processing.
Workplace Innovation Limited is registered with the UK Information Commissioners Office (Registration Number Z3396194) and will act as a Concerned Supervisory Authority (CSA) particularly for processing UK data.
This privacy notice provides you with details of how we collect and process your personal data through your use of our site workplaceinnovation.eu including freshthinkinglabs.com and The Workplace Diagnostic®.
By providing us with your data, you warrant to us that you are over 18 years of age.
Workplace Innovation Europe CLG is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).
Our full details are:
Full name of legal entity: Workplace Innovation Europe CLG
Email address: firstname.lastname@example.org
Postal address: Workplace Innovation Europe, CIT Campus, Bishoptown, Cork, T12Y275
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at email@example.com
2. WHAT DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT GROUND WE PROCESS IT
Personal data means any information capable of identifying an individual. It does not include anonymised data.
We may process the following categories of personal data about you:
Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.
Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address email address, phone number, contact details, purchase details and your card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.
User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back- ups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.
Technical Data that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.
Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions such as competitions, prize draws and free give-aways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.
We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.
Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.
We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For more information on this please email us at firstname.lastname@example.org
. In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.
We may process your personal data without your knowledge or consent where this is required or permitted by law.
3. HOW WE COLLECT YOUR PERSONAL DATA
We may receive data from third parties such as analytics providers such as Google based outside the EU, advertising networks such as Facebook based outside the EU, such as search information providers such as Google based outside the EU, providers of technical, payment and delivery services, such as data brokers or aggregators.
4. MARKETING COMMUNICATIONS
Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).
Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However you can still opt out of receiving marketing emails from us at any time.
Before we share your personal data with any third party for their own marketing purposes we will get your express consent.
You can ask us to stop sending you marketing messages at any time by emailing us at email@example.com at any time.
If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.
5. DISCLOSURES OF YOUR PERSONAL DATA
We may have to share your personal data with the parties set out below:
Service providers who provide IT and system administration services.
Professional advisers including lawyers, bankers, auditors and insurers
Government bodies that require us to report processing activities.
Third parties to whom we sell, transfer, or merge parts of our business or our assets.
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
6. INTERNATIONAL TRANSFERS
Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria.
Many of our third parties service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.
Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is in place:
We will only transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data by; or
Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or
If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place.
If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.
7. DATA SECURITY
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.
8. DATA RETENTION
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.
For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.
In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
9. YOUR LEGAL RIGHTS
Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
You can see more about these rights at:
If you wish to exercise any of the rights set out above, please email us at firstname.lastname@example.org
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Irish Data Protection Commission, the the EU lead supervisory authority for data protection issues for Workplace Innovation Europe (https://www.dataprotection.ie/en/). Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
10. THIRD-PARTY LINKS
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Register your interest in Fresh Thinking Labs
Apply to join Fresh Thinking Labs
Fresh Thinking Labs Membership provides your company with access to a 12-month programme of knowledge-sharing and networking both In Person and Online. Please indicate which of our upcoming In Person events your company is interested in joining, using the form below.
Fresh Thinking Labs Open Event Programme 2018-2019
Fresh Thinking Labs is an accessible and targeted platform for everyone looking for ideas and practical support for WORKPLACE INNOVATION. Much more than a database, it builds one-to-one and group relationships. It facilitates dialogue and knowledge sharing between members with common interests and challenges in open or closed communities. Members can also search and connect with other members based on their profile, interests and expertise. Members can take part in Masterclasses, Sofinars and Workshops , and share our unique portfolio of Online learning resources and The Essential Fifth Element Diagnostic to support workplace innovation in their organisation.
Fresh Thinking Lab Facilitators will pay close attention to the needs and interests of members and will regularly identify opportunities for webinars and forums on member-identified themes or facilitated workplace visits hosted by members (at extra cost for Standard and Plus members).
Facilitated Labs are set up by the Regional Facilitators, who are internationally known experts in Workplace Innovation , to form a close group of Members who wish to share knowledge in a specific field or region.
These may be On-line Facilitated Labs where the members share ideas and knowledge through online discussions, online webinars and online meetings.
The Labs may also be “In Person Labs”, where the group will arrange a number of meetings, usually at members’ sites, as well as having online discussions and sharing of resource material.
Fresh Thinking Lab members enjoy access to a unique range of opportunities for sharing knowledge and experience, building professional relationships with like-minded people and collaborating with them on issues of common interest.
Open Events are free to all Fresh Thinking Lab members.
In-Person Labs are closed groups of circa 15 companies focused on a specific theme or geographical location. They meet three or four times a year, typically in members’ workplaces, enabling the host to showcase good practices and gain support from the other participants as ‘critical friends’.
Workshops are open to members and non-members, offering a Fresh Thinking Labs ‘taster’ as well as expert-led insights into workplace innovation.
We welcome suggestions from members who may be interested in hosting events.
Nottingham (7th November) Helsinki (9th November) Creating Innovative and High Performing Workplaces.
Venue to be confirmed.
Webinar Leading Empowered Organisations.
Arginta Engineering: High Involvement Improvement and Innovation.
Good Work & Mental Well- Being
Launch meeting (Host: E.ON, UK)
Vilnius Creating Innovative and High Performing Workplaces.
1st-3rd March, Copenhagen
Two-day event: Ideation Platforms and Cultures of Innovation. Hosts: Danish Technological Institute & Novozymes.
Employee Representative Forums & Direct Participation
Launch meeting (Host: TBC)
Proekspert: Organisation Design in an IT Company.
Good Work & Mental Well- Being
(Host: Transport for London)
9th-10th May, Transforming culture at GE
(Host: GE HQ, London)
Second meeting (Host: TBC)
14th-15th June, San Sebastian
Ederfil Becker: Self-Managed Teamworking in a Flat Organisation.
NB: timing and content of events may be subject to change.
Changing how we create well-being at work - A reflective essay by Neil Devons
The debate examining how ‘good work’ helps to achieve high performing and resilient organisations, as well as enhancing the health and wellbeing of workers at every level, is maturing as more leaders and managers begin to understand the issues they face.
The Essential Fifth Element
The Essential Fifth Element was conceived by Peter Totterdill and Rosemary Exton as a means of enabling employers, employees, trade unions, employers’ organisations, policymakers, consultants, researchers and other stakeholders to co-create a vision of the high performing, empowering workplace.
The Essential Fifth Element Diagnostic Online
Diagnostic tool to help you evaluate how innovative is your company.
Your pathway to the best workplace practices and latest thinking from across Europe and beyond where you can find a place to share experiences and ideas, learn together and gain inspirational insights to build high performing organisations and fantastic places to work.
Preparing to launch!
Fresh Thinking Labs Online is starting the final stages of testing with a number of invited companies using in the beta test site to make connections, form communities and share knowledge and experience. We will be reporting their feedback here over the next month.
The full version of Fresh Thinking Labs Online will launch in the autumn. Watch here for details of the launch activities and offers.
"Critical friends" meet again
Following the successful inaugural meeting of the Creative Workplace Group hosted by the Met Office last June, there have been two further meetings of this In-person Lab. In February the day-long event was hosted by CWG Grimshaw Architects at their London Office. This was followed by a visit to Red Gate, which is a software company providing “ingeniously simple” tools for technology professionals worldwide.
The members of the Labs’s common purpose is how to introduce innovative ways of working and, in particular, how to secure buy-in for change from senior management. At each meeting the members of the lab act as “critical friends” both learning from the practices of the host company and offering suggestions based on their experiences.
We are delighted to be launching the Good Work, Mental Health and Well-being Lab in association with E.ON, GSK and Transport for London.
The Lab is based on a small, closed network of companies and public sector employers committed to exploring and developing future-focused workplaces that generate positive mental health and well-being for all through healthy and engaging work. Good work supports mental well-being for everyone. Employers increasingly recognise the need to identify and support people with mental health problems but the wider task is to identify and address those workplace practices which build or undermine mental well-being